WHAT’S BETTER THAN AN A+ “BBB” RATING?
When the Better Business Bureau bestows an A+ rating on a business, consumers rightfully will do business with that company with a measure of real confidence and trust that is increasingly rare today.
At Rose City Moving and Storage, we’re proud of our A+ rating – it’s the only one we’ve ever had – but it in our case, there’s more to the story.
And the story gets even better when you understand how these ratings work, so first, a little history to provide some perspective.
The Better Business Bureau was founded in 1912, so we’re talking about an organization with a century of service, dedicated to ethical business practices.
The BBB is a privately held, non-profit corporation. Its local affiliates are comprised of member businesses that pledge to adhere to its standards, the BBB Code of Business Practices, and the information it gleans from the public, is shared and used to vet its members.
The public is protected against fraud and offers many invaluable serves, most notably, the ability to serve as a trusted mediator between consumers and businesses to help resolve disputes.
Little wonder that an A+ Rating is coveted by every business.
But the more you know about the internal system, the prouder we are of ours.
As you’d expect, when a business finds itself embroiled in a dispute or a rash of customer complaints, will find that its rating is downgraded.
Nonetheless, the business can restore its rating by satisfactorily resolving the dispute.
In this sense, all A+ Ratings aren’t necessarily the same.
At Rose City, we’ve never had that problem.
In our 33 year history, we haven’t had a single dispute, we have an unblemished record. Almost unheard of for an office moving or residential moving company and we’re both!
Doing business the right way, for us is the only way.
Always has been, always will be, because it’s the Rose City way. Proud to call ourselves Portland’s Best Mover.